Just yesterday I walked into my local convenience store to be greeted by the owner with a cheerful "good morning Steve". It felt like I stopped by my friend's home who had fresh coffee ready for me....except I was paying for it and glad to do so.
There are other stores in town that are bigger and have more products to choose from, and I shop there sometimes but it's just not the same. It doesn't feel as friendly or welcoming.
I don't hang out with the owner of the first store, we have never met outside of work, but he feels like a good friend, someone I like chatting with over the counter about everything from weather to what's going on in town. I genuinely like him and probably would even if he didn't know my name, but he has taken the time to make me feel included, and somehow special.
We all like to be known and feel included. Let's help make others feel that way too.